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Microsoft 365 and Office Updates | Failure to Update

Anonymous
2024-06-29T14:45:21+00:00

"Microsoft 365 and Office Updates" stopped working after I installed the 26 June 2024 update - Version 2406 (Build 17726.20126). When I attempt to perform an update from any Microsoft 365 app for business, I receive an error stating "Something Went Wrong", with an error code of 30088-27. I'm running Windows 11, fully updated. I've tried using the troubleshooter but it did not resolve the problem. Does anyone know how to fix this problem?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-07-10T06:28:43+00:00

    Same issue here: I update to Version 2406: July 09 (Build 17726.20160) using O365 installer but the problem is still there:

    Image

    6 people found this answer helpful.
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  2. lmacri 2,500 Reputation points
    2024-08-19T23:47:25+00:00

    Hi RD00367F :

    It appears that Microsoft quietly fixed this MS Office C2R 30088-27 update error on 17-Aug-2024.

    Multiple users affected by this error, including me, have found that manual update checks at File | Office Account | Update Options | Update Now are working normally again, and users are not required to make changes to any of their system or MS Office settings to get updates working again.

    Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4780 * Firefox v129.0.1 * Microsoft Defender v4.18.24070.5-1.1.24070.3 * Malwarebytes Premium v5.1.8.123-1.0.5007 * Macrium Reflect Free v8.0.7783 * Microsoft Office Home and Business 2019 C2R Version 2407 / Build 17830.20166

    5 people found this answer helpful.
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  3. Anonymous
    2024-07-15T18:23:44+00:00

    Ironic: not the greatest place to advertise "Buy Microsoft 365"...

    Nope and we deserve a LOT more than the current level of service and flow of information (or lack thereof).

    5 people found this answer helpful.
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  4. Anonymous
    2024-07-02T13:56:56+00:00

    Same issue here with MS 365 on the same build. Offline and online repair did nothing as did all other workarounds and suggestions.

    The only thing left here is, apparently, to revert to an earlier build which is, frankly, just nuts. At some point this needs to be fixed and it's MSFT that needs to fix it on their end in some way, shape, or form.

    4 people found this answer helpful.
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  5. Anonymous
    2024-06-29T20:39:40+00:00

    Exact same issue here on Outlook 2021: fully updated Windows 11, happened after installing the Outlook 17726.20126 update. The off-line repair tool did not help; I have used the on-line repair in the past, but that forced me to rebuild the Outlook installation from scratch - which I'd rather avoid doing again.

    4 people found this answer helpful.
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