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Excel mouse is offset with cell

Anonymous
2024-03-07T13:33:40+00:00

I have an ongoing problem in excel where the mouse position does not correspond with the cell highlighted, it is off set.

This has been happening in every excel file I use or create for at least 18 months.

It is incredibly frustrating, especially as I often share my excel on screen in meetings and I can't make it work correctly. It works for a bit and then stops working, I have to close the file and re-open to get it to fix. Sometime the fix only lasts a minute or two.

This is a common excel problem after doing a bit of googling, but still not support available for it? Yet I pay for this software yearly, just not good enough.

I am a PC user, using Microsoft 365. All updates have been done, I've done so many restarts and nothing changes.

Please help before I lose the will to live and revert to Google Sheets.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2024-06-21T12:25:15+00:00

    I have the same issue, but only after using a macro which selects a range and then sorts the data. Then the mouse pointer is offset from teh cell selected as described by others.

    I can clear the problem by hitting Ctrl + Home. This seems to reset the mouse position reference.

    Any ideas from Microsoft?

    Thank You

    20+ people found this answer helpful.
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  2. Anonymous
    2024-10-08T10:29:24+00:00

    thank you! that is the most sensible answer I've received and seems to make total sense. Will try it out and report back. Shame on you Microsoft for ignoring my problem for so long. Disgusting service.

    10+ people found this answer helpful.
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  3. Anonymous
    2024-06-21T12:34:52+00:00

    Looking at the issue closer, my macro closes with a ActiveWindow.SmallScroll Down:=11 command, and the mouse offset is 11 cells, so it looks like the scroll command is staying active after the macro completes.

    By removing the scroll line from the macro, I remove the problem.

    This is a new behaviour as i have been using these macros for years, so either a change in Excel or a change in my system setup somewhere.

    Anyway, a possible solution for others is to check macros for scroll commands and delete them. And to reset anyway, use the Ctrl+Home command then End and [down arrow] to return to the last line of data in the spreadsheet.

    Good luck, and Microsoft, please comment!

    10 people found this answer helpful.
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  4. Anonymous
    2024-04-10T10:02:33+00:00

    Please come back to me, as Excel is impossible to use. I can't move rows around as no matter where I click it never correlates with the row I actually need to move. I am paying for Microsoft 365 every year and the Excel basic function is flawed. I can't be the only person experiencing this.

    I'd be happy to send you a video of the problem.

    8 people found this answer helpful.
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  5. Anonymous
    2024-10-07T16:43:33+00:00

    I've been having this problem off and on on my laptop. I just traced it down to scrolling with touch screen vs pulling the scroll bar with mouse. I tend to use my left thumb to scroll through the sheet, and when i do, the mouse cursor seems offset by the number of lines scrolled. If i use the scroll bar, everything works fine.

    5 people found this answer helpful.
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