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I purchased a subscription with Microsoft 365 Family. How do the other family members download
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So, can she have her own account sharing my subscription, or not?
So, Ive sent her another invitation. She opened it and was directed to Microsoft365. A message "You are opening this app in the name of another account" the only option was "Back to Subscriptions". She went back to subscriptions and there is no option to open another account.
She went back to the invitation, opened it, and started the process again. There was a screen advising to ask the organiser to go to "Services and Subscriptions" tab on the Microsoft365 page and click "Start Sharing". This I have done.
....and nothing has happened!
Advice
Hi Steve, yes. Remember that you can install Office on ALL of your devices using your Microsoft Account. So, if your wife uses your Microsoft Account, Microsoft thinks it is you. Good luck.
So, once she's uninstalled, I'll need to send a new invitation?