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File save defaulting to d.docs.live.net

Anonymous
2024-04-26T14:45:34+00:00

Every single file I now try to save, whether Word or Powerpoint or whatever, the file name defaults to d.docs.live.net. This is the case even when a file has previously been saved under a different name. This is incredibly frustrating and I am losing stuff as a result, plus I can never find it.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-09-25T04:17:58+00:00

    Hello,

    So I just found a really simple solution to this. I have a sub-folder in my 'Documents' folder, called 'Documents', where everything is saved. It's been like this for years but apparently, due to some tech thing I can't begin to understand, my OneDrive suddenly got confused by this and one day, randomly, started defaulting everything to d.docs and refusing to sync.

    I found this solution on another thread somewhere. To immediately fix it, all I needed to do was:

    1. Go into my sub folder called 'Documents'.
    2. Move all the contents out into the Main Documents folder.
    3. Delete the now empty Documents sub-folder.

    So now, instead of opening 'Documents', then going to 'Documents', then selecting what I need, I now just open 'Documents'. No more second Documents folder. And it solved everything, immediately. Hope this helps.

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  2. Anonymous
    2024-04-26T15:25:52+00:00

    Hi Pam,

    Thank you for reaching out. My name is Furkaan, a user just like you. I’d be happy to help you with your concerns. This sounds frustrating! d.docs.live.net is indeed OneDrive's address. It seems your Microsoft Office is set to automatically save files to the cloud storage instead of your local machine. Here's how you can fix it:

    Change Default Save Location:

    Open any Microsoft Office application (Word, Excel, PowerPoint etc.). Click on "File" and then "Options". Go to the "Save" tab. Under "Save to computer by default," make sure the checkbox is ticked. You can also specify a preferred default location for your files by clicking on "Browse" next to "Default local file location" and choosing a folder on your computer. Additional Option - Disable OneDrive Integration:

    If you don't use OneDrive or prefer local saves entirely, you can disable its integration within Office:

    Follow steps 1 & 2 from above (File > Options). In the "Save" tab, uncheck the box for "Show additional places for saving, even if sign-in may be required".

    If you have any additional questions or concerns, please don’t hesitate to reach out. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Best Regards, Furkaan

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  3. Anonymous
    2024-07-26T15:41:15+00:00

    This solution does not work.

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