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Office 365 Hybrid Agent Setup

Anonymous
2024-09-10T04:48:36+00:00

The following problem occurs when running the HCW Office 365 Hybrid Configuration program: During the Hybrid Agent Setup step, the message in the attachment appears every time at Validate Hybrid Agent for Exchange.These steps have already been performed:- HCW Installation Prerequisites from https://learn.microsoft.com/en-us/exchange/hybrid-deployment/hybrid-agent#installation-prerequisites- Test-HybridConnectivity -TestO365Endpoints -] Result see screenshot, no error messages so the connection should be successful

Any suggestion or help will be appreciated!

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-09-10T05:38:56+00:00

    Hello Alina 3652

    Good day and thanks for posting in Micrsoft community.

    In regard to the issue, the error message "HCW Installation Prerequisites" in the Office hybrid Configuration Wizard (HCW) can be caused by several factors like Testing Hybrid Connectivity, Exchange Configuration, TLS Settings and Exchange Server Version Compatibility.

    Please note that Microsoft has independent community channel resources where our related most valuable professionals and community members can provide possible information and resolutions.

    I have consulted my team members about your issue and will recommend that you contact experts in Microsoft Hybrid. This is because the forum moderators do not have sufficient permission or resources to perform Hybrid issues in this public forum.

    We have a dedicated support team that specializes in handling Hybrid issues. I would like to suggest you contact Microsoft Hybrid support team for further troubleshooting: -Microsoft Exchange Hybrid Management - Microsoft Q&A

    We apologize for any inconvenience. Feel free to contact us if you need further assistance from us, we will be happy to help.

    Sincerely,

    Bertrand

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