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Microsoft Whiteboard : duplicate function is not working anymore

Anonymous
2024-04-12T20:44:36+00:00

Hi there,

Ysterday it was stil ok ... :(

Now, when I select an object on a whiteboard and select "duplicate" ... simply nothing happens.

Is there any configuration (maybe I did something wrong) that could prevent me from using this function ?

Additional detail : I get the same behavior when using the local client or using Whitebord with Edge.

Thanks for your help !

Jean-Louis

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-12T08:09:55+00:00

    The Ctrl-D now makes 3 new copies. I have to use Ctrl-C Ctrl-V to get only one extra new copy of something.

    Its quite annoying as the 3 copies are on top of each other after the Ctrl-D so you do not necessarily notice that you have an excessive amount of copies.

    3 people found this answer helpful.
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  2. Anonymous
    2024-07-15T07:54:09+00:00

    Thanks a lot for your efforts on this. May I ask if after three months, this bug still persists for such a basic feature of the Whiteboard product?

    2 people found this answer helpful.
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  3. Anonymous
    2024-04-13T18:16:34+00:00

    Hello Jean-Louis and everyone experiencing the duplicate function issue,

    I came across the same problem where selecting "duplicate" on an object did nothing. I tried different methods like restarting and updating, but nothing worked. However, I’ve found a workaround that might help while Microsoft addresses this issue.

    Solution: Instead of using Ctrl + C and Ctrl + V to copy and paste, which seems to be malfunctioning, you can drag and drop images directly into the whiteboard. This method worked successfully for me and might serve as a temporary fix for those needing to duplicate visual elements.

    Steps:

    1. Open the folder where your image or visual element is stored.
    2. Simply click and hold the image, drag it over to the Microsoft Whiteboard, and drop it into place.

    This method does not replace the duplicate functionality entirely but can help continue your work with minimal disruption. I hope this helps everyone until a fix is rolled out. Looking forward to hearing if this works for others as well!

    Best regards,

    2 people found this answer helpful.
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  4. Anonymous
    2024-04-13T06:33:21+00:00

    Hello Jean-Louis S.

    Welcome to Microsoft Community.

    Regarding the Microsoft WhiteBoard issue you mentioned, we have received the same feedback from many users recently and we have tried to give some solutions.

    However, our testing has confirmed that this is indeed a recent and widespread issue, as we are experiencing the same problem on our test machines, so we close those replies that provided methods as this can not be solved now. we are gathering detailed information on this issue and will notify you as soon as we have new information.

    Thank you for your support of the Microsoft community.

    Best Regards,

    Airy | Microsoft Community Support Specialist

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