I received an email from Microsoft sales team for $360 for a Copilot license....? I didn't order anything...is this a scam?

I just received the same invoice for copilot. The invoice does not mention the 365 account that it is billed to, which is fishy, Gmail says it could be spam because the sender could not be authenticated.. which immediately tells us that it probably is a scam. I called the support number (not in Redmond) and the "support" person couldn't see what MS account was involved saying someone had changed the password and email address right after they made the purchase... and that it looked like the account he couldn't tell me anything about now was compromised. Finally he said if I wanted to cancel the invoice, I would need to fill out a cancellation form which he assured me would take about "1 minute". I'd heard enough and I told him I was more concerned with my account being hacked and subsequently went through the process of logging into my account(s) and verified that no suspicious login activity or purchases had been made. Always fun when people try to steal from you.

Me to, looks real, even the login end up at a microsoft server. I am in the NL.

here is the plain text version:

Your Microsoft order on November 14, 2024

From Microsoft on 14-11-2024 14:40 Microsoft

Thanks for your Microsoft order

Thanks for your order on November 14, 2024.

You can manage your subscriptions in the Microsoft 365 admin center.

Go to Microsoft 365 admin center >>
https://admin.microsoft.com/adminportal/home?#/subscriptions

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Billing information          | Order Id

Question's ? Let's talk at : | dc0b05a4-b6d7-45bb-d5bd-a1d7aef6c041
Help Desk : 1-(828) 668-2997 |
Redmond, wa, 98052           |

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Cloud  | Your order items      | Quantity | Unit price  | Price

Global | Microsoft 365 Copilot | 1        | $360.00 USD | $360.00 USD

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Subtotal | $360.00 USD

Subtotal does not include any applicable taxes or fees except where specifically displayed on the invoice. Please see your invoice for the final amount.

** Additional resources

• Learn how to understand your invoice
    https://docs.microsoft.com/en-us/microsoft-365/commerce/billing-and-payments/understand-your-invoice2?view=o365-worldwide
• Learn how to pay by wire transfer in the  Microsoft 365 admin center
    https://learn.microsoft.com/en-us/microsoft-365/commerce/billing-and-payments/pay-for-your-subscription?redirectSourcePath=%252farticle%252fff4d9218-09b3-4fb5-a622-43866e133feb&view=o365-worldwide#pay-by-invoice-check-or-eft
• Learn how to assign admin roles and set up your organization’s accounts payable contact as a billing admin
    https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/assign-admin-roles?view=o365-worldwide
• Learn how to cancel your subscription
    https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide

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Yes: https://nam.safelink.emails.azure.net/trackingfeedback/?p=bT04Njg4ODNjNi1mNWQ0LTRhMTgtYmViMS01ZjA0ZTlkYjVjYTMmZj1Qb3NpdGl2ZSZiPWVuLXVzJmE9MTEvMTQvMjAyNCAxOjM5OjQyIFBNJnU9YWVv
No: https://nam.safelink.emails.azure.net/trackingfeedback/?p=bT04Njg4ODNjNi1mNWQ0LTRhMTgtYmViMS01ZjA0ZTlkYjVjYTMmZj1OZWdhdGl2ZSZiPWVuLXVzJmE9MTEvMTQvMjAyNCAxOjM5OjQyIFBNJnU9YWVv

Privacy Statement: https://go.microsoft.com/fwlink/?LinkId=521839

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052

Microsoft

The email does not look legit. Here‘s why:

• Question's ? (Not plural, space before question mark)
• Redmond, wa (not all caps)

Apparently they want you to call that phone number. As commented by KevinPerrott, calling that number reveals the scam.

I've just received this email as well. Please confirm that this is a scam.

Hello LaurencePaley,

Good day! Thank you for posting in the community.

Could you please share the original email in a private message so that I can investigate it for you?

In the meantime, you can go through the following official article to learn how to spot fake order scams: How to spot a "fake order" scam - Microsoft Support

Note: According to the forum guidelines, to protect sensitive information, please provide me with the requested information in the "View Private Messages" section.

Here are the steps to enable the display of private messages:

To see the option for private messages> Sign in to the Microsoft Community, use the email account where you posted this topic to the Microsoft Community, click the profile picture > in the upper right corner, > select the My Profile option.

![Image](https://learn-attachment.microsoft.com/api/attachments/e368ef4b-2cbc-4e1b-905e-ce88ae4769ea?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/966bf9e4-96ce-44c1-ac9b-80b76f915c5a?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">

I'm waiting for your next update in a private message. I will give you more information accordingly.