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Microsoft translation conversations is no longer working on my student's Chromebooks, and it was last week.

Anonymous
2024-09-30T21:05:16+00:00

I have tried entering the room from my Mac computer, from my android cell phone, using a different browser (Edge) and I see that I am in the room, but no translations are showing up. I see my words show up on my iPad while I speak, but they are not showing up on my students computers translated.

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  1. Anonymous
    2024-10-15T10:09:47+00:00

    Dear Genevieve.G

    I am glad to know that the translation function is working properly.

    Thank you for your trust in Microsoft. If you encounter other problems in the future, you are always welcome to ask questions in the Microsoft Community.

    I sincerely wish you a happy life and all the best!

    Best Regards,

    Tracy - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-10-01T16:26:59+00:00

    My students computers seem to be back up and working with translation. I hope that it continues to work.

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  3. Anonymous
    2024-10-01T08:38:22+00:00

    Dear Genevieve.G

    Thanks for raising your concerns in Microsoft Community.

    We understand that you are experiencing issues with Microsoft Translate not working.

    Unfortunately, Microsoft Translator is part of Azure AI Services and is beyond the scope of Microsoft Community.

    Microsoft Translator

    Therefore, for your question, we recommend that you post in Microsoft Learn (English only), where there is a section for Azure AI Services where you can ask questions related to Microsoft Translator.

    Here is a link to the forum where you can ask questions and describe the specific situation in detail.

    Azure AI services - Microsoft Q&A

    Finally, although I can't help you further, I hope that the information I provide can help you find a better direction. If you need our assistance in the future, please feel free to contact us.

    Best Regards,

    Tracy - MSFT | Microsoft Community Support Specialist

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