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Why do tasks disappear from Planner projects?

Anonymous
2024-11-25T15:17:58+00:00

Hi,

Why do tasks disappear from Planner projects?

I worked on many projects in Planner, but the tasks disappeared after we marked them complete, I want them back as I want to review the steps or reuse the same tasks for the next project.

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  1. Anonymous
    2024-11-25T17:38:07+00:00

    Dear Abdul Alwahsh,

    Good day! Thank you for posting to the Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with tasks disappearing from Planner projects. I deeply understand the inconvenience this causes and apologize for it.

    If your completed tasks are disappearing because you have marked them as completed in Planner, it may be due to the default Planner filter, which filters out completed tasks. To make them visible again, please try the following steps:

    1. In Planner click on My Tasks
    2. Click on Filters on the top right
    3. Click on Progress (3)
    4. Select Completed and your completed task should pop up.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. So, please let me know if you can verify this from your end or if there are any misunderstandings.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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