Need a list of devices using my Microsoft 365 family account

Hello,

My name is Jackson and thank you for your question.

I sincerely apologize for the issue you experience with your account, I am a user myself and understand how frustrating this is.

To see a list of devices linked to your family subscription;

1. Sign in to your Microsoft account on the Microsoft website.
2. Click on the Devices option in the menu at the top of the page.
3. You should see a list of all the devices linked to your Microsoft account.
4. You will see the devices with the Office 365 icon next to them in the list.

You will not have access to see the device or usage of people/accounts sharing the family subscription with you but just for this particular account.

I will guide you to speak with a Microsoft account technical advisor that has tools to check your account;

https://support.microsoft.com/home/contact

1. Click on the link and in the search you could put in manage device
2. Scroll down and you should see the option contact support or sign in to contact support
3. you can sign in with any email
4. for product select microsoft 365 and office and category select Technical support
5. you should see the option Chat with a support agent in your web browser

Yours sincerely,

Jackson E.

I need to see a list of which devices are on my Microsoft 365 account so I can remove devices

Only a PC or Mac will be shown as devices, iPad, iOS or Android will not be shown

Yes, I have tried those. Only one device (a Windows PC) shows up. My Mac and iPad do not. Another user explained that this is always the case.

Thank you.