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Sent a pdf document in an email but when receiver opens it up it is converted to a word document instead of remaining a pdf document

Anonymous
2024-11-02T12:52:39+00:00

Sent a pdf document in an email but when receiver opens it up it is converted to a word document instead of remaining a pdf document

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 338.9K Reputation points MVP Volunteer Moderator
    2024-11-02T16:34:55+00:00

    When Word opens a PDF file automatically, it is because Word is set as the default for that file type. A conversion will occur, because PDF isn't a native file format in Word.

    Ask the recipient to install a PDF viewer such as the Adobe Acrobat Reader and set it as the default on their system.

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