i have a 14.99 subscription what is that ?

Bonjour

J'ai une même problème que précédent utilisateur on vient de me prélever aujourd'hui 14,99 € alors que j'ai jamais pris d'abonnement sur Microsoft est-ce que c'est possible de faire un remboursement parce que je sais pas pourquoi il me prélève tous les mois et j'ai contacté plusieurs fois on m'a jamais répondu Microsoft

Hi Anna T,

Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.

I understand your inquiry but first, you need to investigate this charge from your Microsoft billing history by signing into https://account.microsoft.com/billing/orders. If you find the charge for Microsoft subscription, you can cancel the subscription if you did not authorize it.

Kindly find link for steps on how to cancel Microsoft subscription: https://support.microsoft.com/office/46e2634c-c64b-4c65-94b9-2cc9c960e91b

If you are not able to cancel your subscription or you can not find the charge, you will need to contact Microsoft billing support to assist you investigate this charge using the steps below:

1. Go to http://support.office.com/home/chat
2. Describe your issue (Unknown charge) and click 'Get Help'. Then scroll down to select Contact support.
3. Select your product (Microsoft 365 and Office) and category (manage my subscription) > click Confirm.
4. Click ‘Chat with support agent’ > Confirm.
5. Click Start Chat.

Hope this helps!

Nous devons lancer un recours collectif contre Microsoft. ils savent que c'est de la fraude !

All this has been taking from me for months, I tried to contact them, they don't answer

We need to start a class act lawsuit against Microsoft. they know this is fraud!

It could be the xbox Game Pass subscription? It is the same amount. I had the same query and this is what it turned out to be.