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I am having lots of difficulty getting a refund from a Microsoft Agent. All my messages, emails and phone calls are ignored.

Anonymous
2024-10-17T06:35:17+00:00
Order Number: 6532524619 <br> :--- <br> Date purchased: 24 August 2024<br><br>ffice Home & Business 2019 for Mac<br><br>Product Key: B9J8V-BN22P-9H8D6-7HGM7-MBJ87 <br> :---
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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  1. Anonymous
    2024-10-17T09:14:17+00:00

    If you purchased direct from MS you use the MS returns Policy, specific to your region, you cannot email or chat.

    And since o2019 has not been sold by MS for some time its difficult to invisage or see how you qualify for the MS returns policy.

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