How to retrieve my word icon

Are you saying that you have lost the icon that you click to start Word?

Are you running Windows or some other operating system?

Hi there!

To fix the Word icon issue, right-click any Word file (e.g., docx), select Open with > Choose another app, and choose Microsoft Word.

Make sure to check 'Always use this app to open .docx files', then click OK.

Let me know if that works.

Hi 海燕 郭,

Thanks for your post in Microsoft Community.

I understand that you are experiencing an issue with the white icons of your Office app.

If that's the case, you can refer to the following method:

First, create a new Text Document(.txt), then copy the following content into it:

@reg delete "HKEY_CLASSES_ROOT\.doc" /f

@reg delete "HKEY_CLASSES_ROOT\.docx" /f

@reg delete "HKEY_CLASSES_ROOT\.xls" /f

@reg delete "HKEY_CLASSES_ROOT\.xlsx" /f

@reg delete "HKEY_CLASSES_ROOT\.ppt" /f

@reg delete "HKEY_CLASSES_ROOT\.pptx" /f

@reg delete "HKEY_CLASSES_ROOT\Word.Document.8" /f

@reg delete "HKEY_CLASSES_ROOT\Word.Document.12" /f

@reg delete "HKEY_CLASSES_ROOT\Excel.Sheet.8" /f

@reg delete "HKEY_CLASSES_ROOT\Excel.Sheet.12" /f

@reg delete "HKEY_CLASSES_ROOT\PowerPoint.Show.8" /f

@reg delete "HKEY_CLASSES_ROOT\PowerPoint.Show.12" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.doc" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.docx" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xls" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xlsx" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ppt" /f

@reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pptx" /f

@pause

@taskkill /f /im explorer.exe & start explorer

@del %0

Save the document, then open File Explorer, click on "View" > "Show" > "File name extensions."

The name of the saved document will become "XXX.txt." Change the extension from .txt to .bat, so the file name becomes "XXX.bat." 

At this point, a confirmation dialog will appear; select "Yes" or "OK." The icon of the document will change to a gear icon. 

Right-click on it and run it as administrator. This will open a CMD window, which you can then close without performing any other actions.

After completing these steps, go to Settings > Apps > Installed apps, find your Microsoft 365 or Office application, click on Modify, and select Quick Repair. Once this is done, the icon issue should be resolved.

If my understanding of the issue is incorrect in any way, please contact us promptly so we can provide a more targeted response.

Looking forward to your reply. If you have any questions or uncertainties, feel free to contact us at any time!

Best Regards,

Thomas C - MSFT | Microsoft Community Support Specialist