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Why can't I create a presentation from a file with copilot?

Anonymous
2024-05-24T18:32:11+00:00

Copilot will not allow me to create a presentation from a file. I have a personal 365 account with copilot running in powerpoint. All my files are in onedrive.

I get this message every time:

"This file may be in another location, deleted, or not exist. Please make sure this file is on your organization's SharePoint. You may be able to fix this error by uploading the file to SharePoint and try again with the link to the uploaded file.

In addition, when I do try to pick a file, it only allows me to pick 2-3 files I recently used and I can't search, browse to other files.

Does this functionality even work? I am so frustrated because there is not messaging and a post in the community said this functionality was not even working. Why promote it? Why sell a license for copilot?

Please help - Greg

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2025-01-03T16:44:14+00:00

    I understand your reply, but given your answer, I'm confused why the very first recommendation for all users (including those who can't use the feature) is 'Create a presentation from [file]'. Is our time not valuable enough to warrant a rule that would suppress this recommendation and add a note explaining the situation? Instead, I spent 10 minutes troubleshooting what I thought was a problem on my end. Only after multiple Google searches did I find out the feature wasn't available to me.

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  2. Anonymous
    2025-01-30T20:24:18+00:00

    why then does this automatically send you there and allows you to create a document and then not allow us to access the document. I created a powerpoint as well and am now not allowed to access? This is very bad.

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  3. Anonymous
    2024-09-17T12:42:55+00:00

    I have the same issue, I am not even able to pick a file. The word file is not a link...

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  4. Anonymous
    2024-06-20T20:52:13+00:00

    After taking a lunch for about an hour after making my first post. I came back to my Mac and tried it again without changing anything.

    All of a sudden, its working and generating a presentation. Not a good resolution.

    🤷‍♂️

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  5. Anonymous
    2024-05-25T09:49:16+00:00

    Hi Gregory Healy,

    Welcome to the Microsoft community.

    It appears you've encountered an issue while using the "Create a presentation from a file with Copilot" feature. For a comprehensive guide on how to utilize this feature effectively, please refer to the detailed instructions through this link.

    Create a new presentation with Copilot in PowerPoint

    We deeply empathize with the inconvenience you've experienced while utilizing this function. Please note that this feature is currently exclusive to users with a Copilot for Microsoft 365 (work) license, and it's undergoing continuous development and enhancement. Your feedback, along with that of other users, is invaluable to us as we strive to refine the feature and extend its benefits to a broader user base. We remain committed to improving the functionality based on your insights.

    Thank you for your understanding and patience. Please feel free to reply if you require further assistance.

    Best Regards,

    Jonathan Z - MSFT | Microsoft Community Support Specialist

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