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how to get Microsoft 365 Copilot

Anonymous
2024-12-03T08:28:28+00:00

I currently have an Office 365 E3 license and access to Copilot from its website, but only the chatbot feature.

What are the steps to get Copilot access within apps like Outlook? I checked your website. Should I transfer from Office 365 to Microsoft 365 first, then purchase Microsoft 365 Copilot? Is it possible for an individual user in the company to try it first and ideally pay personally?

By the way, you always direct me to Microsoft Copilot - Microsoft Q&A for copilot related questions. However, I find it difficult to post there, and even when I succeed, my questions often go unanswered.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-12-03T09:31:54+00:00

    Hi Yuping Wang

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    I am truly sorry for the inconvenience this issue has caused you. Based on the description, I understand that you would like to purchase Microsoft Copilot for Microsoft 365 service to be able used in M365 apps such as Outlook.

    Upon checking from my end, the Microsoft 365 Copilot is a tenant level subscription and cannot be purchased by individual users. Admins of a Microsoft 365 business tenant can purchase the subscription through M365 admin center - Billing - Purchase services. Since the subscription is an add-on subscription, there is an eligible prerequisite for purchase that the tenant must have one of the following products.

    • Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business
    • Microsoft 365 Business Basic, Business Standard, or Business Premium
    • Microsoft 365 E3, E5, F1, or F3
    • Office 365 E1, E3, E5, or F3
    • Exchange Online Kiosk, Plan 1, or Plan 2
    • OneDrive for Business Plan 1 or Plan 2
    • SharePoint Online Plan 1 or Plan 2
    • Teams Essentials or Teams Enterprise
    • A version of these plans that doesn’t include Teams

    As your organization already has Office 365 E3 licenses, the admins can make the purchase via either the admin center or our official website: Microsoft 365 Copilot—Business Plans | Microsoft 365. Please be advised that currently Microsoft 365 Copilot subscription is an annual commitment subscription without any trial period. The service is offered on a per-user/per-license basis. For each user who needs the service, a M365 copilot license needs be individually assigned.

    For more information, I kindly suggest contact Microsoft phone support hotline via: Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn.

    Thank you for your kind understanding and cooperation.

    Sincerely,

    Roger Shen

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