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Disable Keychain login demand Microsoft Share Point on Mac

Anonymous
2025-01-19T00:58:11+00:00

How do I get rid of repeated requests on Mac for Keychain access? The instruction that lead to Lock Keychain Login under File in Keychain login does not work as it remains grey. I do not use share point that it asks for. This is most annoying.

Microsoft 365 and Office | SharePoint | For business | MacOS

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  1. Anonymous
    2025-01-21T22:21:13+00:00

    I found that I had OneDrive installed on my M4 MacBook and that SharePoint is part of that somehow.

    I opened System Settings, located Login Items and Extensions, found SharePoint lurking there, turned it off and rebooted the Mac. Haven't seen it since.

    Before I did this I had opened Activity Monitor, went to the CPU tab, searched for "Share.." and it turned up. I double-clicked it and its detail window opened at the top of which is the "executable path" that showed where it lurked. Interesting. Anyway, it's gone. No longer shows up in "Logins and Extensions" either, though I suppose running OneDrive might bring it back.

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  1. Anonymous
    2025-01-19T07:43:33+00:00

    Dear Jody Heald,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We're sorry to hear that you're encountering repeated requests for Keychain access on your Mac, and that the "Lock Keychain Login" option remains greyed out under File menu in Keychain Access.

    We've conducted a quick test on Mac and couldn't see the Keychain access request for SharePoint. However, we can reproduce the issue where the "Lock Keychain Login" option under the File menu is greyed out. A workaround we've found on lock is to right-click on the login in Keychain Access and select the “Lock after” checkbox, then enter 0 minutes.

    For repeatedly Keychain access prompt for SharePoint, please try following suggestions we've found during search to check the outcome:

    1. Please click on "Always Allow" on the prompt to to check if it resolves the issue.
    2. Remove Keychain related to Office, OneDrive and Teams from Keychain Access to see if it helps.
    3. Force quit SharePoint in Activity Monitor/Activity Manager as it might be causing the pop-ups as shared in the similar thread: Microsoft Sharepoint keep pop up on my Macbook screen and require the - Microsoft Community
    4. Use a "clean startup" to determine if background programs are interfering. For more information, please refer to How to use a "clean startup" to determine whether background programs are interfering with Office for Mac - Microsoft Support

    If the issue still persists after trying these steps, to help narrow down whether the issue is caused by a specific corrupted user profile, we'd recommend creating a new user profile on Mac to see if there could be any improvement.

    We appreciate your kind patience and understanding that sometime the initial reply may not resolve the concern immediately or there may have some misunderstanding about your scenario, but we would like to hear the updates from your side and let's figure out the further suggestions. 

    Sorry for the inconvenience again and thank you for your precious time and cooperation. We hope that you are keeping safe and well!

    Sincerely，

    Rhoda | Microsoft Community Moderator

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