How to subscribe to Office 365 without AI inside?

Hi Xavier C1

Thanks for using Microsoft products and posting in the community.

I realize that you've encountered a problem of Microsoft 365.

If you want to subscribe to Microsoft 365 without copilot, i.e. without Ai functionality. you need to set up a subscription according to the following.

1. If you haven't subscribed to the higher priced Microsoft 365 with copilot yet

• Visit account.microsoft.com.
• Select the Microsoft 365 subscription you have and select “Manage”.
• Select “Cancel Subscription ”
• View “Switch to a subscription that suits you better” and select “Microsoft 365 Personal /Family Classic”.
• After following the instructions to complete your subscription. Your subscription will automatically renew to Classic when its existing subscription expires.

2. If you have renewed at a higher price：

Payments questions often involve sensitive personal information that should not be shared publicly in a forum.

For these reasons, we recommend that you contact Microsoft Live Chat Support to resolve your issue and avoid disclosing your personal information in this public forum. 

Visit this website: Contact Contact - Microsoft Support

Sign in with your personal Microsoft account.

Enter your problem in the search bar. For example, subscriptions.

Click Get Help at the bottom of the page, and then click Contact Support.

Under Products and services, select “Microsoft 365 and Office”.Under category, select“Manage and my subscription”.Click Confirm.

Choose "Chat with a support agent in a web browser".

Tell them you need to switch back to the Classic Subscription

Note: Chat support is only available during business hours. Therefore, if the last window shows as unavailable, try reopening it the next day.

Let me know if this is contrary to what you need.

Best Regards.

Petter.Y - MSFT | Microsoft Community Support Specialist