Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Jok Alier-Mayol,
Good day to you! I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.
If you’re looking to purchase Microsoft Office for your Mac OS, I recommend considering a Microsoft 365 subscription, which does not require a product key for activation. You can purchase it directly through the portal: Buy Microsoft 365 Family & Personal Subscriptions, and Office 2024 - Microsoft Store. Alternatively, if you prefer a one-time purchase option, you can opt for Office 2024 for Home and Student, which is specifically designed for Mac or PC. You can explore this option here: Buy Office Home 2024 for PC or Mac (formerly Home & Student) - Download & Pricing | Microsoft Store. However, since you’ve mentioned that you already have Office but don't have the product key, I would like to gather more details to assist you effectively.
Could you please provide more information about your current Office product?
- Which Office product are you using? Such as Office 365 business? Office one-time license.
- Have you previously activated this product with a key or account?
- To find your Office product version:
- Open any Office application (e.g., Word).
- Click on Word > Click About Microsoft Word
- Take a screenshot to share with us.
Understanding this information will help us determine whether your product is linked to a Microsoft account or requires reactivation.
I look forward to hearing from you for further assistance. Thank you for your understanding. Your patience and cooperation are greatly appreciated. Best Regards,
Nahid Sultan