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The responses from Forms are no longer automatically syncing to Excel.
I received an email stating, "Please update your form before January 13, 2025 to continue seeing the most recent Forms data in Excel with the new and improved sync. If you don't update, your responses won't continue to sync after this date. To start the update, open your Form from forms.office.com or click the button below. Thanks for using Forms."
After updating, I saw the message in Excel: "The sync with Forms has been updated. This workbook will continue to sync with the latest responses from Forms. The updated sync currently works only in Excel for the web and will soon be available on desktop. Once responses are synced, you will be able to view them on both web and desktop. This update cannot be undone."
However, even after the update, it does not sync unless I open Excel in the browser.
I would like it to sync automatically again without having to open it in a browser like before.
Does "it will soon be available on desktop" mean that eventually, it will sync automatically without having to open Excel?
How long should I wait?
By the way, since the Forms were created from a Teams channel, they are likely group forms.
This is the screen when I updated it.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Sorry about being thick. Why do you have two flows. Why could the one flow not do both?
I think having to manually go into a spreadsheet to sync it kind of defeats the object does it not? I have had a form linked to Power BI for over a year and had no issues but now we are unable to review responses when they land. A real downgrade on performance - i hope you fix it soon as the suggestion to build a Power Automate flow to bridge the gap is not really an acceptable solution
We have the same issues now that this "improvement" has been deployed.
Our automation that relies on the Excel sheet being populated is now (after a couple of years seamless operation) useless.
This is a downgrade and causing unnecessary headaches.
Please put the sync back so our business process works again, thanks.
As a work around I have left the Excel for web sheet open and enabled an "Auto Refresh" extension at 20 second intervals.
Dumb to have to do but at least the Excel sheet is sync'd and up to date.
Please upvote for the change to be reverted here: https://feedbackportal.microsoft.com/feedback/idea/4d772b20-b5d1-ef11-95f5-6045bdb154fd
I have a similar issue, my form does sync, but not all of the information from the form appears in the file. Some information simply does not appear, even when entered in the form. How can I fix this?