This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi MS Experts,
Recently I bought Office Professional Plus 2021 with phone activation type, but phone provided in the steps is not working, please advise how I can activate my license, my region is Kazakhstan?
Is there any online platform for phone activation?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Rustam, as you have volume based licence Professional Plus for telephone activation see: Volume License Key Phone Numbers | Microsoft Volume Licensing
Dear Rustam.Y,
Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.
It looks like you can't activate your Office Professional Plus 2021 over the phone. I understand the frustration this issue is causing you.
I really wish I could handle your question, but unfortunately, questions about the "Professional Plus" editions are beyond the scope of community support. It is more appropriate to post it on Microsoft Learn (English only), where there are more advanced forums and more users posting these issues, and you can click "Ask a Question" where experts can provide more professional solutions.
Here is a link to the forum where you can come up with specific scenarios and share your ideas to help resolve the issue.
I'm sorry to have to direct you to another forum again. Sincerely hope that your issue will be properly handled after contacting the right department. Thank you for your understanding!
Best Wishes
Pyke.D | Microsoft Community Support Specialist