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Does the Sticky Notes application allow GCC Tenant account sign-in to sync sticky notes to cloud.

Anonymous
2024-12-17T16:17:58+00:00

My GCC tenant users cannot sign-in to Sticky Notes to sync sticky notes to cloud.

When users click "sign in" and select my account to sign-in, the action processes and returns a message that the account could not be verified to contact an O365 admin (see the attached screen shots). The user has repaired, restarted, and uninstalled and reinstalled the application and tried sign-in. Each time the same error returns and the users cannot sign-in.

Same occurs after following steps from MS articles https://support.microsoft.com/en-us/office/where-did-my-sticky-notes-go-170fcaa4-99c1-4c21-98ff-83c8f97017f7#bkmk_06

Windows 10 and 11 are the operating systems Sticky Notes 6.1.4.0 version

I tested this using a non GCC tenant account and I am able to sign in and sync sticky notes but cannot when I use my GGC tenant account.

Is this feature not available for GCC tenants?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-12-17T19:28:47+00:00

    Hi Angela,

    Thanks for posting in the community. We are happy to help you.

    Based on my search, currently, it is still not available for GCC tenant users to sign into the Stick Notes app. I understand the inconvenience this causes and apologize for it.

    In this case, I recommend you vote for the following suggestion or send your feedback to our OneNote Feedback Portal where other members also post and vote for their suggestions. It's the platform for us to hear your voice and improve our products and a lot of the features are developed and improved based on customer feedback.

    Sticky Notes GCC sync

    Sorry for the inconvenience. Appreciate your understanding and patience.

    Sincerely,

    George | Microsoft Community Moderator

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