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Unable to sign-in to my Gmail account(s)

Ganesh B 5 Reputation points
2023-04-03T21:56:56.5866667+00:00

Hi, I'm unable to sign-in to my Gmail account on Microsoft Edge browser. I have Surface Pro 8. I tried following the steps mentioned in other threads - Clear cookies/ Reset browser settings. Still, it does not work. I tried in other browser (Mozilla) but in that also same problem. I'm able to sign in only if I clear history every time. Then once I login and logout, very next time I'm unable to click my profile on the login page which should allow me to enter password and sign in. Please provide resolution. I also asked for the solution in the MS community. Please use below link for more details https://answers.microsoft.com/en-us/microsoftedge/forum/all/unable-to-sign-in-to-my-gmail-accounts/4fc320d9-5005-4602-a6c2-7b319953f54f

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Limitless Technology 44,771 Reputation points
    2023-04-04T15:55:51.31+00:00

    Hello Thank you for your question and reaching out. I can understand you are having query\issues related to Gmail account login.

    1. Please try to change or set Display resolution to lower on your screen.
    2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    3. Please try to use any other Different browser
    4. Open file explorer > go to %localappdata%\Microsoft\Edge and delete the User Data folder > then Reinstall Edge. --If the reply is helpful, please Upvote and Accept as answer--
    1 person found this answer helpful.
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