How can I see or enable the Microsoft Copilot icon if it is not found on the home screen or under Add-Ins?

I had the same issue. But I managed by editing the ribbon.

On the Home ribbon right-click and select 'customize the ribbon'

Then, in de middle, in the box ' choose commands from:' select 'All Tabs'

There click on the arrowhead in front of Home. It collapses with all sections of the home ribbon.

There you will see Assistance. Select it and then click on the 'Add >>' button in the middle.

Click OK in the right bottom.

Now you should have the Copilot button in the Home Ribbon

even after following settings mentioned above, and having valid licenses... I cant see the copilot button in Excel...

I did this and it showed 'Analyze Data' button. Still no Copilot.

Hello Ahmad Ghosheh**,**

Good day! Thank you for reaching out to Microsoft community.

As per your description and my understanding, you cannot access Microsoft Copilot in apps like Excel, Word, PowerPoint, and Outlook, even after following steps for enabling it. This issue occurs for both your work and personal Microsoft 365 accounts.

For your information: Copilot is available in the Home tab of Word, Excel, PowerPoint, and Outlook on the web if you are a Copilot subscriber. If you also have a Microsoft 365 subscription that includes the Microsoft 365 desktop apps then you should find Copilot available in those apps as well.

If you have those subscriptions and are not seeing Copilot in these Microsoft 365 apps, use our troubleshooter:

Reference: How to find and enable missing Copilot button in Microsoft 365 apps - Microsoft Support.

Or, you may also follow these below steps:

Step 1 - Ensure you're using the correct account:

Make sure you're signed into your Microsoft 365 apps with an account that has a Copilot license.

• For home users...this means you should have a Microsoft 365 Personal or Family subscription, and Copilot Pro. **Note:**For individuals in select locales, you may not need a Copilot Pro subscription.
• For business users...this means you should have a Microsoft 365 Business Basic, Business Standard, Business Premium, E3, E5, F1, or F3 subscription, and Microsoft 365 Copilot.

For new, unsaved files, or files on your local hard drive, the current primary account shown at the top of the Microsoft 365 window must be licensed for Copilot.

Step 2 - Ensure you are on the latest build:

• For more information, please go to Install Office updates.

Step 3 - Refresh your license:

1. In any Microsoft 365 app, go to File > Account.
2. Select Update License.
3. 
4. Close and restart all Microsoft 365 apps you might have open so that the license refresh can take effect.

Step 4 (business users) - Make sure you're on Current or Monthly Enterprise Channel:

• When using Semi-Annual Enterprise Channel of Microsoft 365, you'll find that Microsoft 365 Copilot features are not available in your apps. In order to use the features enabled by your assigned Copilot license, you'll need to switch to Current Channel or the Monthly Enterprise Channel.
• For assistance with getting your device moved to the correct Microsoft 365 update channel, contact your internal help desk or technical support. In the meantime, the web versions of the Microsoft 365 applications are available to you without the need for a channel update. For more information, see How do I find my Microsoft 365 admin?
• Open any Microsoft 365 application (such as Word, Excel, or PowerPoint).
• Select File > Account.
• Look for the Product Information section.
  If you see Semi-Annual Enterprise Channel mentioned there, your organization is using this update channel.
• 

Step 5 - Check your privacy settings:

Note: If your Microsoft 365 is managed by your organization, you'll need to check with your IT admin as your privacy settings are controlled by them.

1. Open any Microsoft 365 application (such as Word, Excel, or PowerPoint).
2. Select File > Account.
3. Under Account Privacy select Manage Settings

There are two settings here that can cause Copilot to not appear in your Microsoft 365 apps. First confirm that Experiences that analyze your content is turned on. Then scroll down and make sure that All connected experiences is turned on.

Please follow these steps and let me know the outcome. If the issue persists after completing the above, feel free to reach out, and we can further investigate the problem together.

Thanks for choosing the MS community.

Looking forward to your response and have a great day ahead!!

Sincerely

S M Nazmun Nur | Microsoft Community Moderator

Thank you for your reply, Nur.

I greatly appreciate your suggested solution and the detailed steps provided. I will test them as advised. If the issue persists, I will proceed with the additional actions you recommended.

Thanks again for your support!

Best regards,

Ahmad