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DNS Settings for setting up office 365

Craig Riding 5 Reputation points
2023-04-07T15:31:48.85+00:00

I'm trying to setup a CNAME record on bluehost with the hostname autodiscover. However it will not let me as I have an exsisting A record with the same hostname. What do I do to fix this?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-04-07T18:56:02.4466667+00:00

    Hi Craig,

    If you are looking to use autodiscover to point towards Office 365 services, then you should look into deleting your A record in your DNS.

    The real question is are you using the A record to point towards an IP address that is your current mail host? If so, simply delete the A record and change autodiscover to a CNAME (while pointing it to Office 365).

    Also note that DNS changes may take awhile to propagate through the internet and may not immediately change for your devices.

    Here is some more information on adding DNS records:

    Add DNS records to connect your domain

    If this is helpful please accept answer.

    2 people found this answer helpful.
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