How do I switch from Microsoft 365 to Office 2024?

i followed these steps, now I can't access the outlook even though i purchased an MS office 2024. Although it will not allow me to access it now, cause I don't have a login anymore, I am worried that if i close it, I will loose all my emails. HELP! I've signed in here with my personal MS account to get help.

Hello Vita,

MS Office Home 2024 does not include Outlook. You may wish to use a free third party app like Mozilla Thunderbird or Betterbird to manage your e-mail. You can import your Outlook data into Thunderbird. Please try to Google these subjects and see if it resolves your issue. If not, please post here (or send me a personal message on ******@outlook.com) and I shall try to help you further.

Dear Groucho1943,

Thank you for sharing your question with the Microsoft community.

I understand that you would like to switch your current Microsoft 365 Personal subscription to Office 2024 subscription, please be assured that I will try to describe it in detail for you.

1->Cancel subscription:

Usually, if you have previously purchased a product from Microsoft's official website or offline authorised shops, you can view the relevant product information in the subscription screen of your Microsoft account, where you can cancel your current Microsoft 365 Personal subscription by clicking on the link below and logging into your account and clicking on Products->Manage Cancellation (If you have previously purchased from a third party store, such as the Apple Store or Google Play, you may need to contact the third party's support staff to help you cancel): Microsoft account | Subscriptions

2->After cancellation, you can get the relevant refund, which is important to note at the time of refund: How to get a refund on a Microsoft subscription - Microsoft Support

3->You can then purchase Office Home 2024 through the official website below, you can click on the link below to purchase:

• Buy Office Home 2024 for PC or Mac (formerly Home & Student) - Download & Pricing | Microsoft Store
• Buy Office Home & Business 2024 (PC or Mac) - Download & Pricing | Microsoft Store

4->After you subscribe you will be able to see the product information in your account subscription screen, you can directly click on the product -> click on install -> download and install.

You can also refer to this article for detailed installation steps: Download, install, or reinstall Microsoft 365, Office 2024, or Office 2021 on a PC or Mac - Microsoft Support

Hope it can help you.

If you have any progress or other questions, please feel free to contact us in the community.

Have a nice day😊.

Best regards

Isabella-MSFT | Microsoft Community Support Specialist

My Microsoft 365 expire. Decided not to renew. Instead, I have opted for Office Home 2024, which I have purchased and is validated as such by Microsoft.

1. Do I need to further de-activate 365 or did the expiration and/or Office 2024 purchase take care of that.?
2. Has Office 2024 now been automatically installed by my validated purchase, or do I need to do anything further to activate it? (Bear with me. Senior citizen here)

i followed these steps, now I can't access the outlook even though i purchased an MS office 2024. Although it will not allow me to access it now, cause I don't have a login anymore, I am worried that if i close it, I will loose all my emails. HELP! I've signed in here with my personal MS account to get help.