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Clipchamp files gone by itself?

Anonymous
2025-03-21T17:17:45+00:00

So when i go to this folder, C:\Users[NAME]\AppData\Local\Packages\Clipchamp.Clipchamp_yxz26nhyzhsrt\LocalState i dont see any files, (only just the EBWebView and a file called clipchamp.user-settings.. And when i open clipchamp, it says it couldnt open on my device. But when i go to another PC, it shows all of the files. I did: reinstalled the app, pasted those files from the PC to this one, And say it fixed the app succesfully in a couple of apps.. But nope. Nothing! Please help :( I use this software since it came out after a year or two.. Soooo.. yea. And nobody talks about this, And lastly.. It works on the website ver, but when i import the video, it flashes green the whole time after im done, (not the problem on here ofc but really though.. fix that one!!) And why would i even delete the files? I like using this app! Any answers would be apperatied!

Microsoft 365 and Office | Clipchamp | For home

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  1. Anonymous
    2025-03-24T11:36:48+00:00

    Hi，WyattDYT

    Welcome to Microsoft Community.

    I'm sorry to hear that your Clipchamp isn't working. I sincerely hope your program can run smoothly.

    I would like to know if you are encountering any error messages, you can send a screenshot to me.

    While searching through the relevant threads, I found a third party uninstaller given to me by an independent consultant want to uninstall clipchamp - Microsoft Community, which should be able to uninstall Climpchamp more thoroughly, please download the free version:https://www.revouninstaller.com/products/revo-u...

    **Disclaimer:**Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    After uninstalling, please try downloading it again from the official website:Download Microsoft Clipchamp for Windows | Clipchamp - Fast & Easy

    Also, in the official article introducing Climpchamp, it is mentioned that the Climpchamp application is actually web-based as well: What is Clipchamp? - Microsoft Support

    So it's also possible that your problem is caused by the network, you can also try switching networks, such as connecting to a cellular hotspot to try;

    If you need further assistance, please contact me.

    Best Regards, 

    Mila.L-MSFT| Microsoft Community Support Specialist

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