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Where has the VPN on Defender gone?

Anonymous
2025-03-06T06:09:36+00:00

I am no longer able to find, or use VPN on Defender. Why has this been removed? I am in Spain. It has just disappeared from my PC and mobile.

Am I going to have to pay more and get less this year?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android

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  1. Anonymous
    2025-03-07T06:34:43+00:00

    Dear Hannah.Z,

    Thank you for your reply.

    You suggest I should get access to a more comprehensive VPN by subscribing to 365, and I quote “If you need a more comprehensive VPN service, you can subscribe to Microsoft 365 Personal or Family.”.

    I do, already, have a subscription to 365 Family.  So, I ask again, why has my access to the VPN been removed?

    My subscription has gone up by £25 this year, a 31.25% hike.  I am very annoyed about the increase and, I am even more annoyed because I am unable to access a feature which was a big part of me signing up for 365.  You appear to have removed this feature without any thought for your customers.

    This is NOT good customer service.

    Regards,

    JStuartG

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  2. Anonymous
    2025-03-14T09:56:05+00:00

    Hi, JstuartG.

    I know this will be an inconvenience, and I understand how you feel at this time. Sorry for the inconvenience.

    Since the Microsoft community is just a community for technical discussions, I can't participate in development-related content.

    You can also visit the Microsoft Defender feedback center through the following link to provide your feedback:
    Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

    Best Regards,

    Hannah.Z- MSFT |Microsoft Community Support Specialist

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  3. Anonymous
    2025-03-10T17:53:23+00:00

    Read this! I do subscribe to 365 Family. I cannot get VPN

    Jsg

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  4. Anonymous
    2025-03-10T12:57:44+00:00

    Hello, JstuartG.

    I think you may have misunderstood what I meant, but what I mean is📌Rest assured, other Defender features (such as device protection, identity theft, and credit monitoring) will continue to be provided, ensuring safer internet usage without additional charges. If you need a more comprehensive VPN service*, you can subscribe to Microsoft 365 Personal or Family.*

    More comprehensive VPN service refers to other Defender features (such as device protection, identity theft, and credit monitoring). These comprehensive security services are available with a Microsoft 365 subscription, and they have more advanced security features, while the free Defender version only offers basic antivirus and security protection.

    As for the question you mentioned, I pointed it out to you directly at the beginning of the article:

    According to the official Microsoft support article I found for you📖-<End of support-Privacy protection (VPN) in Microsoft Defender for individuals - Microsoft Support>:The VPN feature (Privacy Protection) in Microsoft Defender was officially discontinued on February 28, 2025.

    Since the Microsoft community is just a community for technical discussions, I can't participate in development-related content. This is not my decision, and I do not have the authority to decide whether to continue supporting the VPN feature (Privacy Protection) in Microsoft Defender. I can only help you by forwarding this issue to them. You can also visit the Microsoft Defender feedback center through the following link to provide your feedback:
    Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

    Best Regards,

    Hannah.Z- MSFT |Microsoft Community Support Specialist

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  5. Anonymous
    2025-03-07T06:02:38+00:00

    Hello, JstuartG.

    Welcome to Microsoft community.

    According to your description, I understand that  you can't find or use a VPN on Defender anymore, and you want to know why. This is indeed very frustrating, I truly understand how you're feeling at this time. Please don't worry, I will do everything I can to help you.    

    Reason

    According to the official Microsoft support article I found for you

    📖-<End of support-Privacy protection (VPN) in Microsoft Defender for individuals - Microsoft Support>:
    The VPN feature (Privacy Protection) in Microsoft Defender was officially discontinued on February 28, 2025.
    https://learn-attachment.microsoft.com/api/attachments/1c180b19-0ec6-4e24-b91a-d964b24141ab?platform=QnA"https://support.microsoft.com/en-us/topic/end-of-support-privacy-protection-vpn-in-microsoft-defender-for-individuals-8b503da5-732a-4472-833a-e2ddca53036a" title="support.microsoft.com" rel="ugc nofollow">End of support-Privacy protection (VPN) in Microsoft Defender for individuals - Microsoft Support>

                    [![](https://learn-attachment.microsoft.com/api/attachments/594d7441-4c1a-46ef-abda-04af5c52a037?platform=QnA

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