OneDrive license not working...

Go to the Microsoft 365 admin center. Log in as a user with either the Global admin or SharePoint admin role assigned.Copy and paste the url https://aka.ms/PillarLockedSite into the address bar of the logged in browser window.Follow the prompts to run the diagnostic. (provide the url of the affected user > https://domainname-my.sharepoint.com/personal/username\_domainname\_com)

Hi there,

problem is marked by Microsoft like incident ID OD1017081

https://admin.microsoft.com/AdminPortal/home/servicehealth/:/alerts/OD1017081

Dear All,

Good day to you!

I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

As per your description, I understand that you are experiencing an issue where OneDrive user unable to edit files.

It may be an on-going issue in the OneDrive in some tenants. There was an incident OD1017081"Some users may be unable to edit their OneDrive for Business content as they are in a read-only state" on February 26, 2025, at 7:25 PM UTC.

Title: Some users may be unable to edit their OneDrive for Business content as they are in a read-only state

User impact: Users' OneDrive for Business content is in read-only mode and an error state their licenses ended over a month ago.

Current status: We received reports of an issue where some users' OneDrive for Business content is in read-only mode and an error state "You can't edit your files because your license to use OneDrive ended over a month ago." We're reviewing these reports to determine our next steps.

Scope of impact: Your organization is affected by this event, and some users' OneDrive for Business content is in read-only mode.

Next update by: Wednesday, February 26, 2025, at 10:00 PM UTC

You can contact your Microsoft 365 admin and go to Service status: Microsoft 365 admin center to check if your tenant is affected by this service incident. If yes, monitor for the latest update.

Meanwhile, Microsoft team are working on this, please have some patience and we will inform you in here once we have the new update of this issue.

I apologize for any inconvenience.

Thank you for your understanding. Your cooperation and contributions are greatly appreciated.

Kind Regards,

Nahid Sultan

Yes, we have tried everything and user E3 license also assigned and all the License services are enabled and running only onedrive shows this message

Hello,

we are now facing the same issue with some users where the users have E5 and they are not new. They are in tenant for 3 or more years and the error message started to show up lately for them. Last week it was without an issue.

Kind regards,

Mikolas