OneDrive license not working...

I have a user with the same issue. They previously had Exchange Online Plan 1 license, but starting this past weekend, all their OneDrive files became read-only. I suspect this was because of Microsoft's crackdown on OneDrive usage without a proper license for OneDrive. Yesterday, I did assign a Business Basic license, which should license for OneDrive. At the very least, OneDrive now shows in the web as an option for his "My Apps". Yesterday, he still had the banner that said "You can't edit your files because your license to use OneDrive ended over a month ago. Ask your IT team to assign a license by (date) to avoid losing access." But today, that banner appears to be gone, but all of his files are still read-only/view only in both the OneDrive folder on his computer and in web. It has been almost a full day, so I assume that license changes should have propagated by now.

As for the questions given by Md Nahid Sultan:

1. Have you tried logging out and signing back in? Yes, multiple times.
2. Have you cleared your browser cache or tried using a different web browser? Yes, multiple times.
3. Are you facing this issue on both the OneDrive desktop client and the web version? Both.

I can also confirm what Matthew Carter is experiencing with being unable to generate a link in the Microsoft 365 admin portal for this user's OneDrive. I also checked in sharepoint user profile settings for this user to make sure he is primary site collection admin and site collection admin to his own OneDrive, and he is.

I started a case with Microsoft yesterday, and will be working with them in the next couple days. I will update what I am able to find out.

I can not edit or share files because it says license to use OneDrive ended over a month ago. Ask your IT team to assign a license by March 19th, 2025 to avoid losing access." My IT department issued a license and it still will not allow me to edit the files and still gives me the same prompt. It is

I too am having this issue and this is the second issue I have seen in the past day or two. It is odd as it just started to happen. I go to Microsoft 365 Admin Center https://admin.cloud.microsoft and then I go to Users, Active Users (as a Global Administrator) and click on the user in question, and the go to the OneDrive tab and try to click on "Create link to files" on the "Get access to files" section, and it says "Failed to create link to (user name)'s OneDrive files." I see that Storage used is 21.87% so not their 1TB max.

I click on Licenses and apps tab and go to the "Office 365 E3" license and see that it is checked already. It says that "This is inherited by group-based licensing and can't be changed here. Manage group-based licenses from the Groups pivot in License details." That link takes me to the Office 365 E3 license, and I show in the "Licenses assigned" area that we are using 223 out of 300, so we are NOT over our limit.

The user in question is in the Users tab and in the Groups tab when I checked and clicked on the "M365 License - M35E3 Standard" group and Successfully assigned tab, search found the user in question who was successfully assigned.

The person mentioned this to me last night and it is now the morning so it has been over 8 hours and I would assume that a license, if as the person, Md Nahid Sultan mentioned, it could take time to propagate. These are users who are not on leave of absence, or have left or been disabled, they are current, active employees who are in these groups and have not had their access modified.

Dear Austin Sisco,

Good day to you!

I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.

I’m sorry to hear that you are experiencing issues editing files in OneDrive. Although the license has already been assigned, you are still unable to edit files. In some cases, it may take some time for the changes to fully propagate.

However, before proceeding further, could you provide more details about your issue? This will help us better understand the situation and offer the appropriate guidance:

1. Have you tried logging out and signing back in?
2. Have you cleared your browser cache or tried using a different web browser?
3. Are you facing this issue on both the OneDrive desktop client and the web version?
4. If possible, could you please share a full screenshot of error message?
5. Could you ask your IT team to provide a screenshot of the assigned license?
   • I also recommend removing the license and reassigning it, as sometimes the changes do not propagate immediately.

We need to first clarify the information before we can determine the subsequent troubleshooting plan, so we are sorry that we cannot directly provide a solution.

I am looking forward to your response for further assistance.

Thank you for your understanding. Your cooperation and contributions are greatly appreciated.

Kind Regards,

Nahid Sultan