How do I set up family sharing on Microsoft 365?

Thank you for all your information!

The part we were missing was that by installing Microsoft 365 his computer became linked to his account.

We did not realise this, however all set up now...phew!!

Thank you again for your assistance.

Helen

Thank you for your detailed steps which are very appreciated.

He has accepted the invitation, and it shows as joined the subscription.

However, we cannot add his device.

When we follow the Windows instructions of go to Settings - Account - Family we are confused as to which computer to we do this on... mine or his?

We have done it on both, but still no device is added.

Can you give steps on how to add his device? We need to know exactly which computer to do what on.

Thank you

Helen

Hello Helen L W,   Welcome to the Microsoft Community. Regarding the Microsoft 365 family sharing issue you mentioned, I understand that you want your husband to have his own OneDrive storage space and email account, but currently, the accounts are linked or the features are not properly separated after sharing. This situation can indeed be frustrating, especially when family members need to use the services independently. Here are some possible reasons and steps you can take to resolve the issue:

Firstly, the prerequisite for family members to share a Microsoft 365 subscription is that each member has their own Microsoft account. If your husband previously logged into devices or services using your account (for example, directly adding devices using your account), it may cause the subscription features to remain linked to your account. Please ensure that your husband is logged into the device with his own Microsoft account and that the account has been added to your family group through your invitation. Additionally, family sharing requires manually assigning subscription benefits to family members from the main account (your account) subscription management page, which is an easy step to overlook.

Next, you can try the following steps to reconfigure:

• Create an independent account for your husband: Ensure he has registered a new Microsoft account (e.g., ******@outlook.com) that is not linked to your account.
• Invite to join the family group: On your Microsoft account page (account.microsoft.com), go to the "Family" option and invite his new account to join the family group via email or link. He needs to log into his account to accept the invitation.
• Assign subscription benefits: After the invitation is successful, go to the "Subscriptions" page in your account, find Microsoft 365 Family, click "Manage" to enter the sharing interface, and assign the subscription benefits to his account.
• Check subscription status: Your husband needs to visit the "Subscriptions" page in his account to confirm that he has successfully received the shared subscription and ensure that he is logged into Microsoft applications (such as OneDrive or Outlook) on his devices using his account.

If you encounter error messages (such as "account already linked") when inviting or assigning the subscription, it may be due to residual login information from your account on the device. It is recommended that he completely logs out of your account on the device and clears the browser or app cache data before trying again. If the problem persists, please let me know which specific step is causing the issue (e.g., invitation not received, subscription not showing after acceptance), and provide relevant screenshots if possible for further analysis. I hope these steps help you resolve the issue! Best RegardsEliac.S - MSFT | Microsoft Community Support Specialist