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Invoices question

Anonymous
2025-06-24T12:03:31+00:00

I'm being billed €7.00 every month through my paypal but can't locate the invoices in my account (my order history is empty and when I click on my subscriptions I seem to have the 365 thing but no way to find invoices for it. Hoping anyone can help…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. EmilyS726 235.5K Reputation points Independent Advisor
    2025-06-24T12:37:45+00:00

    Hello,

    This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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