My OneDrive is stuck on "Pending Provisioning" for my personal Microsoft account. I cannot upload files or create documents.

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My OneDrive is stuck on "Pending Provisioning" for my personal Microsoft account. I cannot upload files or create documents.

Anonymous

I am not able to create a document into one drive and when create folder it said user is pending provisioning

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1 answer

Answer 1

Dear Zach,

Thank you for reaching out and letting us know your concern regarding the "Pending Provisioning" issue with your OneDrive account. I understand your concern, and please be assured I am here to help.

Here are few steps to Resolve this issue:

  **Verify Account Status:**

Sign in to your Microsoft account at Account Overview and ensure your subscription is active and properly configured.
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**Check OneDrive Setup:** 
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Log in to OneDrive and confirm whether your account setup is completed. If "Pending Provisioning" persists, refresh the page or try accessing via another browser.
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**Restart OneDrive on PC:** 
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Close the OneDrive app completely, restart your computer, and launch OneDrive again to see if the issue resolves.
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**Reinstall OneDrive:** 
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On your PC, uninstall OneDrive, restart your computer, and reinstall it from Microsoft Store.
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**Contact Support:** 
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If the issue is unresolved, you can contact Microsoft Support via the following link.
https://go.microsoft.com/fwlink/?linkid=2267912

I hope these steps help resolve your issue soon. Let me know if you need further help, and I’ll be happy to assist; I appreciate your patience and cooperation.

Best regards,

Tani | Microsoft Community Support Specialist

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My OneDrive is stuck on "Pending Provisioning" for my personal Microsoft account. I cannot upload files or create documents.

1 answer