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their is no mp4 type to choose when I want to export a vedio from PPT-after recod slide show

Anonymous
2025-07-13T14:07:01+00:00

my microsoft PPT version is 16.16.27. I want to export a verdio from PPT after record slide show, why their in on MP4 to choose in the export type?

Microsoft 365 and Office | PowerPoint | For education | MacOS

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Anonymous
2025-07-18T10:15:40+00:00

Good day, Zhanzhao!

Thank you for your update. I am so happy that I can help you with this issue.

As many users may encounter similar issues, your case could serve as a valuable reference for them. I would make a brief summary of this post so that other forum members could easily find useful information here:

Issue Description: MP4 Format Not Available in PowerPoint Export (version 16.16.27)

User reported that when exporting a PowerPoint presentation as a video, the MP4 format option is missing, preventing them from saving it as a video in Powerpoint version 16.16.27.

Action Taken: 

Upgraded to the latest version of Microsoft 365.

Update guidance: Update Powerpoint

Results:

After updating, the MP4 export option became available, and the user was able to save the presentation as a high-quality video.

Finally, as other users may search for similar issues, please kindly mark this post as an answer and upvote it. This will highlight the solution and help others quickly find the correct guidance to resolve the same problem.

Warm regards,

Alina- MSFT | Microsoft Community Support Specialist

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Anonymous
2025-07-13T14:40:49+00:00

Hello, Zhanzhao!

Thank you for reaching out to Microsoft Community. I am here to support you today!

About your query, PowerPoint 16.16.27 is part of Office 2016 for Mac, which had limited support for exporting to MP4. Full MP4 export support became more reliable in Office 2019 for Mac and Microsoft 365 versions.

Here are some steps that you can try to see if it works:

  • Use Export to Video:
    • Go to File > Export > Create a Video.
    • Choose video quality and timing options.
    • In the “Save as type” dropdown, look for MPEG-4 Video (.mp4) or Windows Media Video (.wmv).
    • If MP4 is missing, it’s likely due to version limitations.
    Turn your presentation into a video
  • Check for Updates: Upgrade to a newer version of PowerPoint (e.g., Microsoft 365 or PowerPoint 2019 for Mac). These versions support MP4 export natively.

Image

Update PowerPoint

Hope this information will be helpful for you. Please reach out to me again if you still have any questions or concerns.

Best Regards,

Alina-Le - MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2025-07-18T09:17:09+00:00

    Hi, Alina,

    A bit busy these days. Yes, your suggestion is really useful. I followed the second item, upgrade to the new version of Microsoft 365, and there is an MP4 type to choose and save the video. And the video quality is high. Now it works, thank you very much for your suggestions.

    Have a nice weekend.

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  2. Anonymous
    2025-07-15T10:26:32+00:00

    Hello Zhanzhao,

    Just wanted to follow up on my last answer about your query. If you've already fixed the issue, would you mind sharing the steps you've taken?

    Also, I want to inform you of an **important note:**⚠️ This forum has changed!

    • Microsoft Answer now supports Microsoft Q&A.
    • From July 16, new questions must be posted there.
    • Existing discussions about Microsoft Answers will remain accessible until July 21, after which customers will be redirected to Q&A.

    If you think my information is useful to you, it will mean a lot if you can mark it as the answer and vote up it. This helps to highlight the answer at the top, making it easier for others in the community to quickly find the information they need.

    Please feel free to let me know if I can do anything else for you!

    Warm Regards,
    Alina-Le MSFT | Microsoft Community Support Specialist

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