HOW TO UNINSTALL MICROSOFT 365 ON ANDROID

Question

HOW TO UNINSTALL MICROSOFT 365 ON ANDROID

Anonymous

I OPEN AN EXCEL PAGE, CLOSE IT, AND TRY TO OPEN IT AGAIN, BUT IT GETS STUCK

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hello Claudio,

Thanks for your message. You're experiencing two issues on your Android device: difficulty uninstalling Microsoft 365, and Excel files getting stuck when reopened. Here's how to address both:

How to Uninstall Microsoft 365 on Android

To uninstall Microsoft 365 apps (like Word, Excel, PowerPoint) from your Android device:

Go to Settings on your Android phone.
Tap Apps or Apps & notifications.
Scroll to find the Microsoft 365 app (e.g., Word, Excel).
Tap the app, then tap Uninstall.
Confirm the action.

If the uninstall button is greyed out or the app is pre-installed, you may need to disable it instead.

Fix for: Excel File Gets Stuck When Reopened

This issue may be related to app cache, permissions, or compatibility. Try the following steps:

Clear Cache and Data:

(a). Go to Settings > Apps > Excel.

(b). Tap Storage & cache, then tap Clear Cache and Clear Storage.

Check App Permissions:

(a). Open the Office or Excel app.

(b). Go to Settings > Permissions and ensure all necessary permissions (like storage) are enabled.

Update the App: Open the Google Play Store, search for Microsoft Excel, and tap Update if available.
Reinstall the App: Uninstall Excel, restart your phone, and reinstall it from the Play Store.
Check for Android System Updates: Go to Settings > Software Update and install any available updates.

Best Regards,

Adaeze || Microsoft Community Support Specialist

Share via

HOW TO UNINSTALL MICROSOFT 365 ON ANDROID

1 answer