Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
That's great news! Is there anything else I can help you with? :)
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I recently purchased a new laptop and microsoft 365 is installed and ready to activate for the free trial through the dell purchase. I want to uninstall Microsoft office 365 but do not see the app under features and programs but when I select one of the icons it is asking me to activate before using so it must be there. How do I uninstall.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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That's great news! Is there anything else I can help you with? :)
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. Are you able to uninstall through settings?
Open Settings (Windows + I).
Go to Apps > Installed Apps.
In the search bar at the top, type Microsoft 365 or Office.
Look for entries like:
Microsoft 365 (Office)
Office
Microsoft Office Click-to-Run
Click the three dots ... next to them and choose Uninstall.
Or through this link https://support.microsoft.com/en-us/office/unin...
Please let me know if you have any more questions, I'll do my best to respond as soon as possible.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.
HelloSBook1,
Welcome to Microsoft Community. We are here to help
I understand that you wish to uninstall the Microsoft 365 but unable to see it under programs and features in control panel, please try these steps below to help you uninstall Office.
Using the Microsoft Support Tool
Let me know if you encounter any issues or need further assistance!
Best Regards,
JK
Microsoft Community
Moderator
Hello and thank you for your response. I ran the uninstall tool and the black screen indicates it is running the uninstall. When I came back to it 20 minutes later black screen is still there but I also have this on another screen. The black screen never closed. The manual steps are the ones I've already tried. There is no MS office under program and features. When I open word or excel it asks me to sign up for the free trial. So I have to assume they are installed or the icons would not be there.