A Microsoft file hosting and synchronization service.
Dear Dan,
Thank you for reaching out and sharing your concern. Regarding the issue you're facing, here’s a detailed explanation:
The "Always Keep on this device" feature helps you download your OneDrive files and store them locally on your device, ensuring that you always have access to them, even when you’re offline. However, if your OneDrive account is terminated (for example, if your school account is closed after graduation), OneDrive will no longer sync the data. This means your files will no longer be updated or synced with the cloud service.
To ensure that your files, especially OneNote files and PDFs inserted into them, remain safe and accessible after your OneDrive account is closed, please follow these steps:
- Ensure that files are fully downloaded: Make sure all your important files are fully downloaded and stored locally on your device. You can confirm this by checking the OneDrive app on your computer to ensure the files have a green checkmark next to them.
- Store OneNote files locally: For your OneNote notebooks, you can export your files as local .one files to keep them safe on your computer. This will help protect your important documents, even if OneDrive is no longer operational.
- Backup: To ensure the long-term safety of your important documents, I recommend backing up these files to another storage device (such as an external hard drive or a different cloud service) to prevent data loss.
I hope this information is helpful. If you have any additional details or updates regarding this issue, feel free to share. Your feedback is greatly appreciated. If you found my answer helpful, marking it as an answer would benefit others facing similar situations.
Sincerely,
Dustin-TP-MSFT | Microsoft Community Support Specialist