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Unable to open Word-attachments from Outlook or WhatsApp

Anonymous
2025-06-06T10:20:35+00:00

Since yesterday I can't open attachment from e-mail of WhatsApp on my desktop computer. I get the following notification:

"Word experienced an error trying to open the file. Try these suggestions:

*Check the file permissions for the document or drive.

*Make sure there is sufficient free memory and disk space.

*Open the wile with the Text recovery center.

I can open these files on my phone. Ans local stored files open as well. It only occurs with attached files.

We don't have Office365, but a localy storaged version.

How can I repair this problem?

Inge

Microsoft 365 and Office | Word | For education | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

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  1. Suzanne S Barnhill 277.2K Reputation points MVP Volunteer Moderator
    2025-06-06T11:14:42+00:00

    Save the attachments to your local drive and then open from within Word.

    1 person found this answer helpful.
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  2. Anonymous
    2025-06-06T11:22:39+00:00

    I tried this already. Unfortunately it didn't work.

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