Office 2013 popup Welcome to your new office everytime when open the office App

Kai Yang 6 Reputation points
2020-09-27T03:40:17.243+00:00

OS Win10 Pro Office 2013 Pro plug
Every time when user statup Office the will popup a windows :Welcome to your new office.
Office 2013 每次打开都会跳出“欢迎使用office”的窗口28377-image001.png

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Erin Ding-MSFT 4,476 Reputation points
    2020-09-28T06:49:02.487+00:00

    @Kai Yang

    • According to what you have said, maybe you didn’t complete the initial settings when you first installed Office 2013.
    • Are you allowed to log in to a Microsoft account?
      If yes, please log in your Microsoft account.
      When "Welcome to Office" appears, click "Next". Please click "Login" to log in to a Microsoft account. You can click "Don't have a Microsoft account? Register here" to register a Microsoft account and then select "Personal" and log in. If not, you may use group policy as a workaround.
      Enter ‘Run’ in the search bar, open it, enter “gpedit.msc”, click “OK”.
      The path to create the GPO within your Local Group Policy Management Editor is as below:
      User Configuration>Administrative Templates>Microsoft Office 2013>First Run.
      Enable “Disable First Run Movie” and “Disable Office First Run on application boot”.
    • If nothing helps, try to open the Office application using "Run as administrator" from the default location. Make sure users have enough permission to run Office apps.
    • You could also perform an online repair in Control Panel for Office.
    • When the repair is also invalid, I suggest you to use the uninstall tool to uninstall Office completely.

    Besides, I have seen the same post on the TechNet forum. The TechNet forum has not been migrated yet. You can just post it directly on TechNet.

    Regards,
    Erin


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  2. Erin Ding-MSFT 4,476 Reputation points
    2020-10-09T09:11:17.037+00:00

    Hi @Kai Yang ,

    Have you checked if my answer is helpful? Please let us know if you would like further assistance.

    Regards,

    Erin


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