HDR turns off instantly when enabled with Intel UHD 630 (works fine with NVIDIA RTX 2070 Super)

Question

HDR turns off instantly when enabled with Intel UHD 630 (works fine with NVIDIA RTX 2070 Super)

Krishna Kumar Goel 10

Whenever I try to enable HDR on a display connected to Intel UHD 630 integrated graphics, the HDR toggle turns off immediately — it doesn't stay enabled. This issue does not occur when the same display is connected to my NVIDIA RTX 2070 Super GPU, where HDR works perfectly.

This seems to be a bug or driver-related issue specifically affecting the Intel UHD 630. Please investigate and fix this problem — it's affecting the usability of HDR for users relying on Intel integrated graphics.

System Info:

Intel UHD 630 (integrated GPU)

NVIDIA RTX 2070 Super (dedicated GPU)

Display connected via DisplayPort 1.4

Windows version: Windows 11 24h2

HDR10-capable monitor

d ramirez 0 Reputation points

2025-09-03T09:24:37.6633333+00:00

same issue since since 2 months ago. HDR is not working anymore.

HDR button goes back to off instantly using intel uhd 630

Answer recommended by moderator

George Voularinos 0

I have to confirm that moving to Windows 11 25H2 the issue is fixed.

/s/s 0 Reputation points

2025-10-20T08:35:01.71+00:00

Not fixed on 11 25H2. HDR button goes back to off instantly using intel uhd 655.
/s/s 0 Reputation points

2025-11-03T00:16:37.2033333+00:00

HDR is fixed by Windows 11 Insider Preview Feature Update (26220.7051).

2 additional answers

Your answer

d ramirez 0 Reputation points

2025-09-03T09:24:37.6633333+00:00

same issue since since 2 months ago. HDR is not working anymore.

HDR button goes back to off instantly using intel uhd 630
/s/s 0 Reputation points

2025-10-20T08:35:01.71+00:00

Not fixed on 11 25H2. HDR button goes back to off instantly using intel uhd 655.
/s/s 0 Reputation points

2025-11-03T00:16:37.2033333+00:00

HDR is fixed by Windows 11 Insider Preview Feature Update (26220.7051).

Answer 1

Lychee-Ng 20,705 Microsoft External Staff Moderator

Hi Krishna Kumar Goel,

Welcome to the Microsoft Q&A!

I’m sorry to hear that you’re experiencing a problem where HDR instantly turns off when enabled on a display connected to your Intel UHD 630 integrated graphics. I understand that this might be frustrating for you, especially when NVIDIA RTX 2070 Super works fine, and will do everything to help.

Solution 1 - Uninstall recent updates

Other users have previously reported that enabling HDR with Intel integrated graphics (including UHD 630) causes the toggle to revert immediately, and HDR fails to activate. I found some similarities in your situation, and it might relate to Windows 11 24H2, specifically tied to the KB5060829 update. You can refer to this discussion for more details and fixes: KB5060829 causes issues with Windows 11 Pro 24H2 when switching HDR mode on - Microsoft Q&A

Go to Settings > Windows Update > Update History > Uninstall Updates
Navigate to KB5060829 > Uninstall > Restart your PC and try enabling HDR again.

Solution 2 - Update Intel graphics drivers

Intel’s UHD 630 has limited HDR support compared to NVIDIA/AMD GPUs, and driver bugs or incorrect display settings can prevent HDR from staying enabled.

Download the latest Intel DCH drivers from Intel Driver & Support Assistant
Custom Install > Perform clean install.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Solution 3 - Force HDR via Intel Command Center

Open Intel Graphics Command Center from Microsoft Store.
Go to Display > Color > Enable HDR.

If HDR is missing for Intel or the issue persists, consider setting your NVIDIA GPU as the primary display output for HDR, given its typically better compatibility. Additionally, as this appears to be an Intel-specific issue, we recommend reporting it directly to Intel Support for driver bug escalation.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information above helps. Please do not hesitate to let me know if if the issue persists, and it could be very helpful for further analysis if you can provide additional information, such as when the problem first appeared (e.g., after a system update or new software installation). Thank you for your time.

Warm Regards,

Lychee-MSFT | Microsoft Q&A Support Specialist

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Krishna Kumar Goel 10 Reputation points

2025-07-25T12:07:40.77+00:00

Hi Lychee,

Thank you for the detailed and thoughtful response.

I’ve followed your suggestions, and here’s what I’ve tried so far:

1. Intel Graphics Driver Update (Clean Install): I uninstalled and reinstalled the Intel UHD 630 graphics drivers using the Intel Driver & Support Assistant. I also tried a few older driver versions manually from Intel's site. Unfortunately, the issue persists across all driver versions — HDR still turns off instantly when I toggle it on in Windows Display Settings.

2. KB5060829 Update (June Cumulative): You mentioned that this issue may be tied to KB5060829. While I did install this update in June, at that time I wasn’t using an HDR display. I only purchased an HDR10-certified 4K monitor during the recent Prime Day sale, which is when I first noticed the problem.

Unfortunately, I’m unable to uninstall KB5060829 now because Windows Update only shows the July updates under “Uninstall updates.” Since June is no longer listed, I cannot roll back or test without that patch.

3. Intel Graphics Command Center: There’s no HDR toggle inside Intel Graphics Command Center. It just redirects me to the Windows native Display Settings page, which is where the HDR toggle keeps disabling itself immediately after I try turning it on.

4. Additional Observation: Interestingly, the HDR video preview in Windows HDR Settings works — it plays correctly in HDR mode. But as soon as I try enabling the full system HDR toggle, it flicks on and then off immediately.

Summary: This seems to be a persistent bug affecting Intel UHD 630 graphics with recent Windows 11 updates — likely introduced with KB5060829 or another 24H2 build change. I've tested both older and latest Intel drivers, but the issue is present in all of them. Given Intel UHD 630 is no longer receiving active updates from Intel, a fix on the Windows side may be necessary to restore HDR toggle functionality for affected users.

Please escalate this internally if possible. Let me know if you’d like me to provide logs or system info to assist with debugging further.

Warm regards,
Krishna
Lychee-Ng 20,705 Reputation points Microsoft External Staff Moderator

2025-07-28T03:15:44.7433333+00:00
Thank you for your detailed update and patience. I apologize for not able to reply earlier.

I’ve escalated the issue to our higher-level support team as requested. However, from our finding, it appears to be a persistent issue, based on similar (or identical) reports in Intel and other communities.

Given that we are the consumer community team and cannot always guarantee immediate replies, I highly recommend contacting our chat service for real-time support. This service provides more personalized and confidential assistance, as it may require certain private information regarding your device that we can't process on public forum.

Visit this website: Contact - Microsoft Support

Type your problems in the search box there.

Now click on Get Help and select Contact Support below.

Go to the Products & Services tab and choose category based on your issue.

Go to Confirm.

Choose to chat with a support representative or request a call back.

Note: The support contact team only works at certain times, so if the last window shows that it's unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. This way, they can call you and help you.

I hope your issue will be resolved as soon as possible, and I'm sorry for not being able to bring a greater help to you.

Lychee-MSFT | Microsoft Q&A Support Specialist
George Voularinos 0 Reputation points

2025-09-02T15:43:19.4433333+00:00

Hi,

I am facing the same issue after upgrading from Windows 10 to Windows 11 on an Intel Iris 655. With latest Intel drivers (31.0.101.2135) and the previous one (31.101.2111) everything worked fine at Windows 10. Now after the enforced upgrade to Windows 11 due to Windows 10 end of support, HDR stopped working and the switch reverts to off. I cannot use any of your solution as the mentioned HDR enforcement doesn't (and didn't exist) through Intel menu and it seems that all mentioned updates are build in the image that have been loaded. I even tried dism /online /get-packages command to search for them. Can you provide any other solution? Is there any plan to fix this regression?
MrGleba 0 Reputation points

2025-09-04T15:54:53.1833333+00:00

Hi!

The same issue here. I was previously able to enable HDR on may external monitor with my intel uhd 630. That was about a year ago. As I tried it last week the toggle goes back without enabling HDR.

Is the solution under development?
Andreas 5 Reputation points

2025-09-12T17:35:27.71+00:00

@MrGleba This is a bug since July Update. Its no driver issue. Waiting for a fix since months, seems that september update did not fix it.
George Voularinos 0 Reputation points

2025-10-15T16:05:14.33+00:00

Today I installed 2025-10 Cumulative update for Windows 11 24H2 and the HDR seems to have recovered back to working! Thank you for fixing the issue!
MrGleba 0 Reputation points

2025-10-16T06:44:55.9533333+00:00

I can confirm its working after 2025-10 cumulative update.

And not only that - the font rendering improved vastly in HDR and is actually usable in day-to-day work.

Thank you!

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HDR turns off instantly when enabled with Intel UHD 630 (works fine with NVIDIA RTX 2070 Super)

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