This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 5%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Hi everyone, I'm having a serious issue with Call of Duty: Warzone on PC. The game won't load — it's stuck on a black screen with a spinning circle in the bottom-right corner. I've let it sit for over 10 minutes, but nothing happens.
Here’s what I’ve tried so far (none of it worked):
Reinstalled the game completely
Reinstalled Windows 11
Updated GPU drivers (NVIDIA)
Checked for Windows updates
Cleared cache / config files
Ran as administrator
Disabled overlays (Discord, GeForce Experience)
If anyone has a fix or even an idea, I’d really appreciate the help. This has been super frustrating.
Thanks in advance!
A slightly older version of that driver is more stable than the latest version.
I understand what you were saying but it didn't have anything to do with nvidia drivers. More importantly take a look at atvi-randgrid_sr (1060) and atvi-randgrid as it was the problem all along. Kernel level anti cheats are kind of interesting to me because I want to know what else they exploit while doing so. Thanks for the read.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Can you help me man I’ve been having this problem for the past 2 weeks cannot fix it!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
Same problem. Had to reinstall game two times. Anyone found a solve yet?
For those still having this issue be sure to create a crash log with the CrashLogsGenerator.exe tool in your game install directory (this will easily let you get the support you need from Activision or someone else)
Secondly paste your status code from bootstrapper.log here if you want help from me so I have a general knowledge of your exact issue since I've noticed randgrid has been a common problem for many people and there is about three unique issues related to that driver/system file alone.
If you have re-installed Windows, and the problem survived that, then this is unlikely to be a Windows problem.
I understand you have already updated the GPU drivers, the best option is to completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a couple of slightly older version of the Nvidia device driver to try to find a version that is stable on your system.
A slightly older version of that driver is more stable than the latest version.
