Between Windows updates and that Intel utility, you should be able to install all required drivers, but honestly, there are no guarantees.
Upgrading form Windows 8 to windows 10 on a tablet
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Adam Briggs
10
Reputation points
Hi,
I have a Samsung ATIV Smart PC Pro (XE700T1C-A01AU) i am looking to upgrade it form Windows 8.1 to Windows 10, it's running the 64 bit OS, IWas just wondering if there was a specific version of Windows for tablets that i would have to use in order to not lose my touch screen function on the Samsung?
I experimented with it on my Toshiba Encore 2 with the 32 bit version and i now can't use the touch screen feature unless i go to the tablets BIOS User Interface, The HID Compoliant touchscreen driver doesn't come up in device manager on the Toshiba, i am also looking to fix that as well,
Any help or advice would be greatly appreciated with these issues
Kind Regards
Adam
Windows for home | Windows 10 | Devices and drivers
5 answers
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DaveM121 869.7K Reputation points Independent Advisor2025-07-26T07:57:20.0866667+00:00 -
Adam Briggs 10 Reputation points
2025-07-26T08:26:30.4833333+00:00 Yeah, fair enough, i guess i'm going to have to have a go and hope for the best, see if i can get 1 of 2 tablets upgraded and working properly, i appreciate the advice
Thank you
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DaveM121 869.7K Reputation points Independent Advisor
2025-07-26T08:28:21.9366667+00:00 Glad to help!
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DaveM121 869.7K Reputation points Independent Advisor
2025-07-26T07:08:35.9766667+00:00 That would be the best option, then if you do decide to perform the upgrade, if you have any problems with drivers, go to the Intel website to download the Intel Driver and Support Assistant to install and update all required Intel drivers.
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Adam Briggs 10 Reputation points
2025-07-26T07:55:35.41+00:00 Basically Samsung suppert have said that they can't confirm or deny any potential issues will arrise, So it would be between Samsung or Intel, They only have limited Training and resource,
My further Solo reasearch suggests this specific model should be fine for the upgrade,
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DaveM121 869.7K Reputation points Independent Advisor
2025-07-26T06:57:25.83+00:00 I agree with Samsung, you should be okay, but if Samsung do not provide a full set of Windows 10 device drivers, then you may loose functionality, what type of processor is in that tablet.
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Adam Briggs 10 Reputation points
2025-07-26T07:04:11.78+00:00 Samsung: intel core i5 3317U 1.70GHz
Toshiba: Intel Atom Z3735F 1.33GHz
I'll see if i get someone else from Samsung to double check with them, the 1st guy had a bit of trouble understanding my question it seems like
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DaveM121 869.7K Reputation points Independent Advisor
2025-07-26T06:42:22.9766667+00:00 There is no specific version of Windows 10 provided for tablets, before you upgrade from Windows 8 to 10 on that tablet, go to the support page for your tablet on the Samsung website to check if they provide a full set of device drivers for Windows 10, it they do not, it would be best not to upgrade that tablet to Windows 10, you may loose some functionality.
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Adam Briggs 10 Reputation points
2025-07-26T06:52:33.0733333+00:00 Ok, Samsung suggested i follow up with Microsoft, I asked them 1st about all this and they said i SHOULD be ok but to double check from microsofts end.
Would this also apply to my Toshiba?, i already upgraded that and after the upgrade realized i can;t use the touch screen unless i'm in the BIOS i assume it would be?, thought the 'Invensense Sensor driver' would have fixed that issue but doesn;t seem to have
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Adam Briggs 10 Reputation points
2025-07-26T10:51:51.9733333+00:00 Update: The samsung is working as normal after the windown 8 to Windows 10 upgrade
Thank you for everything :-)
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Neil D 32,830 Reputation points Volunteer Moderator2025-07-28T10:14:37.8966667+00:00 Has it activated Windows 10 successfully. I'd be surprised if it has as Microsoft have blocked Windows 7 and 8 licences from activating Windows 10.
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