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I want to cancel Ultimate 1 subscription

Rob and Michelle Gann 0 Reputation points
2025-07-26T06:29:31.0066667+00:00

Hi, I keep getting charged AU$22.95 each month for a Ultimate 1 subscription, can you please have this cancelled?

Microsoft 365 and Office | Other
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  1. Stefan Blom 340.5K Reputation points MVP Volunteer Moderator
    2025-07-26T19:08:22.7466667+00:00

    Is this GamePass Ultimate? Go to https://support.xbox.com/ for support.

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  2. DaveM121 877.4K Reputation points Independent Advisor
    2025-07-26T07:06:00.3233333+00:00

    This Forum is just a user to user forum, no-one here has any account access, try using the steps they provide on this link to find out what that payment was for.

    https://support.microsoft.com/en-us/account-billing/microsoft-tan-faturalama-%C3%BCcretini-ara%C5%9Ft%C4%B1rma-398c5328-364c-d5e4-ea8f-f5ad60562a93

    Then use the steps they provide on this link to cancel whatever that payment was for and get a refund.

    https://support.microsoft.com/en-us/account-billing/microsoft-aboneli%C4%9Finden-nas%C4%B1l-para-iadesi-al%C4%B1n%C4%B1r-67dca30b-b323-44d5-acc2-e02f9902c472

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