This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
I can't find the incompatible app that I need to uninstall in order to download windows 11. I've tried almost everything.
Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Hi Joshua, this is Kimberly, I'm glad to assist you today.
Windows includes a built-in Program Compatibility Troubleshooter that can help identify and resolve compatibility issues with applications.
Steps:
Go to Settings > System > Troubleshoot > Other troubleshooters.
Locate Program Compatibility Troubleshooter and click Run.
Follow the on-screen instructions to let Windows detect and fix any compatibility issues.
Should you have more questions, please let me know.
Best regards,
Kimberly
Please share your setup logs for analysis. The following batch file collects the setup logs and saves the zip file to your desktop.
Download setuplogscollect.bat and save it to the desktop.
https://gist.github.com/winhelponline/26b28c4b695d183a842fbd1d5182959e
Right-click on the downloaded file and click Properties. Click "Unblock" and click OK.
Extract the batch file to the desktop.
Right-click on the file and choose "Run as administrator"
It outputs a SetupLogs.zip file on your desktop.
Share the file on OneDrive or GoFile.io and post the download link here.
(The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the setup logs, msinfo32.exe log, drivers list, boot configuration info, and the compatibility appraiser results from your system.)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
having problems with megamud.exe the settings window isnt the right size and cuts off half the settings need to change high dpi scaling
Ralph Talley, please start a separate thread for your separate question. Use the Ask a question button at the top of the Q&A page. Good luck.
