I have fixed it by running the Gaming Services Repair Tool, found at: https://support.xbox.com/en-GB/help/games-apps/troubleshooting/gaming-services-repair-tool
Running the downloadable version worked.
Error 0x80070002 when launching the Xbox app
PrivateMe
20
Reputation points
Hi, I get this error when attempting to launch the Xbox app on my Windows 11 Home device. If I click try again, it goes to the update screen but doesn't do anything. This is the first time I am launching the Xbox app on this machine.
I have already reinstalled and repaired the app to no avail. What can I do?
Windows for home | Windows 11 | Apps
3 answers
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PrivateMe 20 Reputation points
2025-07-31T14:27:03.9+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Barbara B 0 Reputation points2025-08-19T12:36:29.8433333+00:00 Absolutely solves my same issue, in just a few minutes, so easy, so automatized. Thank you!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AceRobertT 14,410 Reputation points2025-07-31T14:42:12.0233333+00:00 Hello Private. Thanks for getting back. I'm glad that resolved your issue by using the Gaming Service Repair tool provided by Xbox.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Best regards,
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AceRobertT 14,410 Reputation points
2025-07-31T11:50:07.2533333+00:00 Hello Owen. Please try to confirm and set your time and timezone automatically then Click " Sync now " Then reboot your PC.
Then try to reopen Xbox App.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Best regards,