Teams always display offline

Hello,

Go to your photo/initials in the top right corner and ensure that your status is set from Appear offline to Available:

Also, if you have this on your mobile device, you should check your status settings there as well.

If this is helpful please accept answer.

Hi @Anoymous,

Please first follow Dillon's suggestions to see if you can correct the presence manually.

Besides, does this issue happen intermittently or continuously?

If it happens continuously and only affect you in your organization, please contact your IT department for further help.

For example:

• clear the Teams cache or reinstall Teams
• user the Self-help diagnostics for Teams presence in Microsoft 365 admin center with an admin account to see if it can find the cause of this issue

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