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Cannot install Xbox app on windows 11 Error: 0X80070005

meow 0 Reputation points
2025-08-05T05:24:19.3366667+00:00

I have tried everything online including:

Running dism health

Running sfc /scannow

Clearing my TPM Keys

Resetting Microsoft Store through wsreset.exe, powershell, and the settings app

Running an iso

Cannot change or edit the WindowsApps folder as i dont have permission to

Windows for home | Windows 11 | Microsoft Store

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  1. Gunasekar N 68,415 Reputation points Independent Advisor
    2025-08-05T06:02:18.43+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Error code 0x80070005 usually indicates Access Denied and usually happens due to missing permissions or files.

    If you're still experiencing the same error even after doing an in-place upgrade (Running an ISO), it could be a permission issue.

    1. Create a new Windows local user profile - Click Windows + R key, type Netplwiz, and click ok.
    2. Select Sign in without a Microsoft account (not recommended).
    3. Select Local account > Create a username and password.
    4. After creating, sign out and then sign in with the local user profile.
    5. Install the Xbox app from the Microsoft Store.

    https://apps.microsoft.com/detail/9mv0b5hzvk9z

    Let me know if it worked on the new local user profile.

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