Additional settings-related features and issues within Microsoft Teams Free
Hi! Microsoft retired the consumer Skype apps on May 5 2025. The Skype mobile apps were removed from the App Store, and new purchases of Skype Credit, Skype Number and subscriptions stopped. Existing paid users keep their balance and any still-active Skype Number, but you now access them through the Skype web portal or Microsoft Teams Free instead of the old Skype app
- Open App Store > Search and install Microsoft Teams.
- Sign in with the same Microsoft/Skype account you used in Skype.
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Tap Calls > Dial Pad.The dial pad appears automatically only when your account has an active Skype Credit balance or an un-expired calling/Skype Number subscription. - Your remaining Skype Credit will show in the banner above the dial pad, ready for pay-as-you-go calls.
- If you had an active Skype Number, incoming calls will now ring in Teams and in the Skype web portal.