How to fix Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.25071.33.0_x64_cw5n1h\CrossDeviceService.exe File systen error (-2147163901)

Hi Theo Thornton****,

Thanks for reaching out here in the Microsoft Q&A. I can understand the inconvenience this issue has caused you. To help resolve this issue, please follow the steps outlined below: 

Step 1: Manually Install CrossDevice

Bypasses Store corruption entirely.

• Download the latest .appx.
• Install via PowerShell (Admin):

Add-AppxPackage -Path "C:\Path\to\CrossDevice.appx" -Register -ForceApplicationShutdown

Step 2: Reset WindowsApps Permissions

Ensures no permission conflicts remain.

Run in CMD (Admin):

icacls "C:\Program Files\WindowsApps" /reset /T /C /L /Q
takeown /F "C:\Program Files\WindowsApps" /R /A /D Y

Step 3: Run DISM + SFC

Fixes system file corruption affecting apps.

In CMD (Admin):

DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Step 4: Force-Reinstall via PowerShell

Re-run the manual install command to ensure registration:

Add-AppxPackage -Path "C:\Path\to\CrossDevice.appx" -Register

Step 5: Update Windows & Microsoft Store Apps

Patches compatibility gaps.

• Press Win + I > Windows Update > Install all updates.
• Open Microsoft Store > Update all apps.

Step 6: Reset CrossDevice App

Clears residual config corruption.

Press Win + I > Apps > Installed apps > find Cross Device Service > click three dots (...) > Advanced options > Reset.

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Hi, thank you for reaching out. I’m happy to help.

How did you get that error, and did you encounter it in a specific app or in all Microsoft apps? Which app?

When did the issue start, and what changes did you make to your computer before it occurred?

Dockerfile signed as admin cmd ... just advised access is denied for all of the items

very fruststrating this crossdevice app and whats were working perfectly until esu on windows wasted hours trying to resolve .............

any ideas would be appreciateted

thanks

David Whittaker