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I can't find any reliable information on this, although many others have had this problem and asked about in forums going back to 2018. It seems like this might be a problem Microsoft would rather just pretend isn't happening.
This also happen on a Windows 11 PC that I have. Looking forward to answer from AI.
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Certain updates, Cherrelyn? Try every. Single. Update.
For at least the past nine (9) months if not longer.
Microsoft will never fix their janky OS and it will continue to get worse. Three in a row (8, 10, 11) are barely functional.
Try again sucking up to the corporate overlords harder.
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Hi there,
I'm Cherrelyn and I'm here to help.
This happens because “Update and Shut Down” doesn’t always complete if certain updates need a full restart or if background processes block the shutdown. Windows may appear to ignore it, but the updates are usually applied the next time you fully restart. Please use “Update and Restart” instead of shut down to ensure updates install. Manually restart after selecting “Update and Shut Down” if the PC doesn’t fully apply updates. Make sure fast startup is disabled, as it can prevent some updates from completing on shutdown. It’s a known Windows quirk across versions, including Windows 11, rather than a one-off bug.
I hope this will help and If you have any question please feel free to ask.
Warm regards,
Cherrelyn
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If certain updates need a full restart, why offer the shutdown option? If background services can block the shutdown, why can't it shutdown those background services for an update? This sounds like a rather serious flaw. If you have to select "Update and Restart" to ensure updates install, why even give the "Update and Shutdown" option? If updates don't apply until a full restart, and fast startup has to be disabled why is it an option since fast startup is by default enabled.
If it's a "known Windows quirk" why even pretend that it's a feasible choice? Or why can't it Update, Restart, then Shut Down? Surely Windows doesn't fully boot up to finish the update after restart, so any background processes that block shutdown can't be running, right?
This is Microsoft resting on its laurels, saying "Eh, it's good enough. Now lets go add some more advertisements into the start menu."
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Then why offer it at all? You say "sometimes" but it happens every single time it's attempted. You're basically saying this function that is explicitly offered may not work so don't use it at all. I find your deflection preposterous. This issue needs to be fixed on your end and isn't a result of user error and your suggestion is insulting.
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Update and Shutdown hasn't worked for a few years now. It ALWAYS restarts. It NEVER shuts downs. Just pathetic from Microsoft.
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That is an incredibly dumb response, you guys at Microsoft have more than enough capabilities of coding to make updates never have to fully restart for the updates to go through. There’s no reason in the big 2025 for the update and shutdown option to not work because some update needs a “restart”, it’s just incredibly ridiculous.
